Zinn Insurance Blog | Monique Zinn – Telemedicine: How to Use It
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Healthcare, Telemedicine - Written by on Thursday, May 16, 2019 16:00 - 0 Comments

Telemedicine: How to Use It

Last week, we explained the convenience and benefits of using a telemedicine plan to consult with a medical professional from the comfort of your home. Of course, understanding the benefits of telemedicine is only good if you know how to use it, so we want to review a few of the basics.

Your first step should be contacting your healthcare provider to figure out exactly what your options are and how to setup your account. Most major medical carriers include a telemedicine option in your coverage, however, not all providers will use the same telemedicine platforms.

Traditionally, telemedicine plans use online accounts or a toll-free phone number. The patient will request a visit by submitting basic information about their condition and the physician will either accept, decline, or schedule the appointment at a later date. Once the request is approved, then the patient simply needs to connect to the telemedicine platform and begin their virtual visit.

Now that you know a little more about how to use telemedicine, be sure to reach out to your healthcare provider to setup your account and start enjoying the convenience of telemedicine.

For reference, here is a list of healthcare providers and links to their listed telemedicine options:

  • Aetna
    • Phone: 1-855-835-2362
    • Web: www.teladoc.com/Aetna
    • App: Teladoc
  • BlueCross BlueShield
    • Phone: 1-800-400-6354
    • Web: www.mdlive.com
    • App: MDLIVE
  • Humana
    • Phone: 1-800-997-6196
    • Web: www.doctorondemand.com/humana
    • App: Doctor On Demand
  • Medova
    • Phone: 1-844-746-6339
    • Web: www.mylifestyledoc.com
  • United Healthcare
    • Phone: 1-866-703-1259
    • Web: www.member.healthiestyou.com
    • App: healthiestyou

If you don’t see your carrier, please contact us so we can provide you with additional information. We also offer individual telemedicine plans through MyTelemedicine and HealthiestYou for your convenience.

What are you waiting for? Get started with your telemedicine option today!



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